Privacy Policy for Dahdah Cloud
Last Updated: December 13, 2025
This Privacy Policy describes how Dahdah Cloud ("we," "us," or "our") collects, uses, and discloses your information when you use our website, software solutions, and automation services (collectively, the "Service").
By accessing or using the Service, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: When you register for our services or contact us, we may collect personal details such as your name, email address, phone number, and business name.
- Business Data: In order to provide our automation and AI services, we may process data related to your business operations, customer interactions, and communication logs (e.g., WhatsApp messages) as authorized by you.
- Usage Data: We collect information on how the Service is accessed and used, including your computer's Internet Protocol address (e.g., IP address), browser type, and time spent on our pages.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service (including AI and Automation workflows).
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To monitor the usage of the Service and detect technical issues.
3. Data Sharing and Third-Party Services
We do not sell your personal data. However, we may share your information with third-party service providers to facilitate our Service, including but not limited to:
- Meta Platforms, Inc.: We use Meta's services (such as WhatsApp Business API and Facebook Graph API) to provide messaging and automation capabilities. Your use of these specific features is also subject to Meta's Privacy Policy.
- Cloud Infrastructure Providers: To host and secure our Service (e.g., Microsoft Azure).
4. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Data Rights
You have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us directly.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@dahdah.cloud
- By visiting this page on our website: www.dahdah.cloud